Awesome Waterbeds’ Privacy Statement
Effective Date: January 1, 2005
Protecting personal information is a core Awesome Waterbeds value. This privacy statement describes how Awesome Waterbeds, an Awesome Sleep, Inc. site, collects and uses the personal information you provide on our Web site: AwesomeWaterbeds.com. It also describes the choices available to you regarding Awesome Waterbeds’ use of your personal information and the steps you can take to access this information and to request that we correct or delete it.
If you have questions about this privacy statement, please send them to us by email to privacyquestions@AwesomeWaterbeds.com or write to us at the following address:
Awesome Sleep, Inc.
2087 State Route 48
Fulton, New York 13069
If you have technical difficulty using our Web site, please contact our Webmaster at Webmaster@AwesomeWaterbeds.com.
When you place an order or ask for additional information either by email or postal service to Awesome Waterbeds with your requests, we will use the personal information you provide to process your order or answer your questions. The Invoice is a printable form for your convenience. We also store the information you provide in the Invoice on our servers for accounting purposes. The personal information that you provide to us will be shared with the manufacturer or vendor that will be shipping your ordered product(s) to you should it not be shipped from Awesome Waterbeds to you directly. All of the manufacturers/vendors used by Awesome Waterbeds are required to follow the same procedures and rules of privacy as used by us and set forth in this document.
Awesome Waterbeds Newsletter
If you sign up for the Awesome Waterbeds Newsletter on our home page, we will collect your email address to fulfill your request. We will not share your email address with third parties other than a service provider that mails the Awesome Waterbeds Newsletter for us.
To unsubscribe, follow the unsubscribe link that appears at the end of each newsletter.
If you submit personal information, such as your email address, to us by following the “Customer Service ” link located throughout our Sites, we will use that information to respond to your question or request for information. We will not share your information with third parties without your explicit permission.
A “cookie” is a small text file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the Web site's computer. Many users do not know that "cookies" are being placed on their computers when they visit Web sites. If you want to know when this happens, or prevent it from happening, you can set your browser to warn you when a Web site attempts to place a "cookie" on your computer.
When you complete an order, search for your previous orders or submit a question to Awesome Waterbeds, we use a cookie to make it easier for you to use these forms and to ensure that we do not receive duplicate responses from any one respondent.
Information automatically collected by our Sites
Our servers automatically collect certain non-personally identifying information, such as your computer’s IP address, the type of browser in use, and pages viewed, when you visit our Sites. We use this information to understand how visitors navigate through our Sites, to enhance your experience while using our Sites, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.
Personal Information Sharing
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We DO NOT use it to send you unsolicited mailings or E-mails. We do not sell, trade, or rent your personal information to others.
We will share your personal information with third parties in the ways that are described above in this privacy statement. We will also share your personal information if we are required to do so by law, or if we believe that doing so is necessary in order to conform to the law, cooperate with law enforcement agencies, comply with legal process served on Awesome Waterbeds, or otherwise protect Awesome Waterbeds’ legal rights. From time to time we employ service providers to perform various functions involving personal information on our behalf. These service providers are prohibited from using this personal information for any other purpose.
Access to your Personal Information
Awesome Waterbeds will provide you reasonable access to your personally identifiable information, at no cost to you, within 30 days of your access request. If we cannot provide access within the 30-day period, we will tell you when we will provide access. In the unlikely event that we cannot provide you access to this information, we will explain why we cannot do so.
Providing security for the personal information you submit via our Site is a top priority for Awesome Waterbeds. We use Secure Socket Layer (SSL) 128 bit encryption by GeoTrust; one of the industries’s most respected and trusted providers of this service. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.
When placing an Order
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Links to Other Web Sites
Our Sites include links to other Web sites whose privacy practices may differ from those of Awesome Waterbeds. If you submit personal information to any of those sites, your information is subject to their privacy statements. Awesome Waterbeds’ privacy statement does not apply to information you may submit to those sites. We encourage you to carefully read the privacy statement of any Web site you visit.
Changes in this Privacy Statement
If we change this privacy statement in ways that affect the personally identifying information we have collected through our Sites, we will post those changes in this space. Policy changes will apply only to information collected after the date of change.
If you still do not want to use your credit card on the Internet you may give us a call at 1-888-288-4523 and one of our experienced sales reps will be glad to take your order right over the phone.
Last revision January 1, 2005.